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	Audio No audio in either direction No incoming audio No outgoing audio » More topics Calls unable to place calls Calls disconnect right after connecting Acrobits Softphone for Android Set up your SIP Account Delete or disable your SIP account Call Recording on Android » More topics iOS (All features referred to in this category are specific to our iOS clients) Configuring Incoming Calls On GSM call SIP URI » More topics

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	Skype Skype does not use the SIP protocol for VoIP, they use their own proprietary method. Therefore, Skype accounts will not work on Acrobits Softphone or Groundiwre. Unable to register (sipgate) It's common to use the incorrect username and password when setting up a sipgate account. When setting up a sipgate account on Acrobits Softphone or Groundwire, you need to use your SIP ID and passwo... DTMF Tones not working The DTMF Tones in Acrobits Softphone and Groundwire are highly customizable but you may need to adjust the settings to get it working properly for you. If you have any trouble accessing automated... Preconfigured providers If you think your SIP VoIP provider would like to be on our list of preconfigured providers, forward them the link below. There is no charge to be on the list, the service is completely free. ht... about G.729 Annex A G.729 Annex A is a high quality low bandwidth codec. Many of our users will find it useful, but it is important to be aware of what it can do when purchasing it. There are two main reasons users sho... caller id - betamax providers You should be able to enable caller id for virtually any betamax provider (voipcheap, actionvoip, etc.) to work in Acrobits Softphone or Groundwire. But you also need to verify the number you plan to ... unable to register with Unovon If your SIP/VoIP provider is Unovon and you are unable to connect your account, confirm that you are using the correct username and password.  Your SIP username and password is not the same as th... Does Acrobits Softphone or Groundwire support IPv6 Yes, Acrobits Softphone and Groundwire support IPv6    Setting up your own rate check web service The account XML parameters to set up the rate checker web service are:     genericRateCheckUrl - the URL to use. In case of GET method, the parameters need to be using placeholders. Examp...

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SRTP on Acrobits Softphone and Groundwire. 15576

Setting up your own SMS web service 13914

Setting up your own rate check web service 2015-01-06 14:45:58

Settings not restored when switching devices 2014-12-15 10:41:06

Does Acrobits Softphone or Groundwire support IPv6 2014-01-20 11:30:31

answer from lock screen 2013-10-25 13:58:36

unable to register with Unovon 2013-02-19 15:10:45

Setting up your own balance check web service 2013-01-18 16:28:39